Why can't I reply?

Arghyadeep Kundu
Arghyadeep Kundu
from Kolkata
6 years ago

I can reply to blog review & also to the answers posted to the questions of the main forum but why can't I reply directly to the question of the forum???

Replies 1 to 4 of 4 Ascending
Ranjith
Ranjith
from hyderabad
6 years ago

Sometimes, the gray coloured box appears even for me. Even I don't know what it is. Refresh the page and the gray box turns into a white box. Wink

Arghyadeep Kundu
from Kolkata
6 years ago

why there be such a problem??? lets protest!!

Vijay Prabhu
from Mumbai
6 years ago

Yep bhook hadtal Smile

Vijay Prabhu
from Mumbai
6 years ago

@AK raise a ticket and IndiTeam will solve your problem pronto

Ranjith
from hyderabad
6 years ago

If you open a support ticket, you will receive a reply in nothing less than one year as refreshing the page is not a big deal and finding the source of such errors is too difficult in most of the cases. Wink

Yashodhan Walimbe
from Pune
6 years ago

I don't think there is any requirement to open support ticket for this issue. As we know the solution for the problem..!! Cool

Arghyadeep Kundu
from Kolkata
6 years ago

@Ranjith Who told you that a ticket gets a reply in one year? IB's staff was really fast to address a issue I had problems with and it was solved in just two or three days.

Ranjith
from hyderabad
6 years ago

@AK Not exactly one year. Sealed But, for some support tickets ( two tickets, to be more precise Wink ) , I received a reply after 2-3 months. But since those were not high priority and were not really related to me or my account, I have no complaint. For other tickets, I too received a response in less than a week. Smile

Yashodhan Walimbe
Yashodhan Walimbe
from Pune
6 years ago

After posting last reply The grey color changed to ordinary white and It is accepting my inputs. Although Its moody YellYell Still serious issue for our profile..!!

Ranjith
Ranjith
from hyderabad
6 years ago

It looks like YW also had this problem yesterday. 

Are you getting any error message on clicking the reply button? Innocent

Yashodhan Walimbe
from Pune
6 years ago

I am still having same problem. However in some the posts I can post a reply but threads (like this one) The Input box shows gray color along with B I U and other options, But I cant write in that. The box don't accept input.

Vijay Prabhu
Vijay Prabhu
from Mumbai
6 years ago

What is the problem exactly


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